The questions and dissatisfaction of fitness consumers are expressed in different ways, and the impulse disputes with fitness instructors mean disputes. The way to avoid disputes is to do the following work before the fitness consumers become impulsive.

1. Preventive measures are in place and strictly implemented

In view of the reasons for the occurrence of fitness guidance service disputes, prevention measures should be to avoid the cause of manpower, fitness instructors and fitness consumers should establish a harmonious fitness guidance service relationship. Fitness guidance disputes are unwilling to occur between instructors and fitness consumers, but they are inevitable. It is necessary to make it clear that the relationship between the two parties is a legal relationship, and both parties should abide by their respective legal rights and obligations, especially fitness instructors. Consciously comply with the laws and regulations, but also comply with various rules and regulations and operating procedures, to prevent fitness guidance accidents, errors and unnecessary development.

2. Treat customers politely and build a good impression

―Generally speaking, fitness instructors leave a good first impression on fitness consumers. Even if fitness consumers are dissatisfied with the service, they will calm down and ask for treatment on a matter-of-fact basis; otherwise, they will ask for treatment with disgust. Therefore, a fitness instructor who treats guests politely and is trusted and welcomed by fitness consumers will generally not cause disputes even if they encounter problems. With a good service attitude, disputes are easier to avoid or resolve.

3. The expression is clear and the explanation is clear

The fitness instructor should state clearly when introducing the project, and should not exaggerate the fitness effect. If fitness consumers have very high expectations, once the effect is not achieved or there is a temporary reaction, they will feel deceived. Therefore, it is necessary to explain the process, possible problems and handling methods as clearly as possible when introducing the project to prevent misunderstanding by fitness consumers.

4. Observe carefully and adjust in time

Before every fitness consumer does fitness, they must carefully observe the fitness consumer's physical reaction, find the problem, explain the reason to the fitness consumer in time, and make the necessary treatment.

Five, do a good job tracking service

Keep in touch with fitness consumers at any time, and promptly discover and eliminate hidden dangers that are prone to disputes with fitness consumers. It is not surprising that problems occur in fitness services. What fitness consumers need is someone who can help them solve the problems in time. As long as the tracking service is done well, the dissatisfaction of fitness consumers will be resolved.

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